As some of you may know (or simply don’t care about – but know anyway) I actually do reply to every question I’m asked on this site. It may take a while for me to sober up enough get enough time away from work to answer it – but I do. As such I am frequently asked the same or similar questions a lot. I’m going to start turning these questions and answers into blog posts to leave myself more beer drinking time to help people with the same problems. So here’s my first one. If you have a suggestion for future posts like these just let me know and I’ll be more than happy to cobble together some similarly ridiculous advice for your problem. I will not share any names or other information with anyone else because – well, it’s none of their damn business – so no homeowners were harmed during the writing of this post.

Here’s the question:

My husband and I have recently tiled our kitchen and laundry room. It is a 35 year old house that had kitchen carpet in both areas. We removed the carpet and old linoleum was underneath. We installed backerboard thinset extra like you suggested on this site, which i read just now to make sure. Now we have something like a fault line running through our grout. We did remove the grout down to the thinset and cleaned out as much as we could then regrouted. Of course it cracked again within 2 weeks of the repair. I do suspect a tile is moving but is there any sure way to know if it is just that tile or more and if so what is the best way to fix it. Also I am not sure why it would move with backerboard under it could it be the floor itself?

My response to this all-too-common question is a bit complicated since it is rarely one specific reason and could be a number of things.

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